Frequently Asked Questions
Questions about therapy, scheduling, fees, and our clinicians.
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Getting Started With Therapy
What can I expect from therapy?
Starting therapy can feel intimidating. Making the first call, showing up to the first session, and sharing personal information with someone new can all bring up anxiety. That is completely normal.
Therapy at the Center for Authentic Growth is grounded in compassion, curiosity, and respect. You can expect:
- Empathy and non-judgment
- Confidentiality and emotional safety
- Space for self-exploration and reflection
- Insight into current patterns and new perspectives
- Thoughtful interventions aligned with your goals
Many clients leave early sessions feeling both vulnerable and relieved. Over time, therapy becomes a place of grounding, understanding, and growth.
Therapy hasn’t worked for me in the past. Why would it work now?
Research and clinical experience show that the strongest predictor of successful therapy is the therapeutic relationship. Feeling understood, respected, and aligned with your clinician matters.
This is why we offer a complimentary phone consultation and screening process. Our goal is to help match you with a clinician whose approach, personality, and experience best fit your needs. If at any point we believe another provider may be a better fit, we are happy to offer referrals.
How long will I be in therapy?
The length of therapy depends on your goals, needs, and circumstances. Some concerns resolve more quickly, while others benefit from longer-term support.
Progress is continually assessed, and therapy remains collaborative. If you or your clinician feel progress has stalled, this will be addressed openly. It is our ethical responsibility to respect your time, finances, and energy.
I want to attend therapy as a couple, but my partner is not ready. What should I do?
It is common for partners to move at different paces. While couples therapy can be incredibly helpful, individual therapy can still support meaningful change in relational patterns.
Caring for yourself, increasing awareness, and shifting how you relate can influence the dynamic of a relationship over time. You may also choose to let your partner know you are open to their involvement if or when they feel ready.
Therapy Formats & Logistics
What is telehealth?
Telehealth refers to therapy sessions conducted via secure video or phone. We use a HIPAA-compliant platform through SimplePractice.
We offer telehealth sessions for clients who are physically located in Tennessee at the time of their appointment, as well as for those temporarily outside the country. We also provide in-person therapy at our offices in Nashville and Clarksville.
Licensing laws limit our ability to provide telehealth outside of Tennessee within the United States.
Confidentiality, Ethics & Client Rights
Is therapy confidential?
Yes. All therapy services are confidential. No information is disclosed without written client permission through a Release of Information.
There are legal exceptions to confidentiality, including:
- Suspected abuse of a child, dependent adult, or elder
- Threats of serious harm to another person
- Intent to harm oneself
- Court subpoena
Your clinician will review confidentiality and its limits in detail during your first session.
Your rights and protections against surprise medical bills
(OMB Control Number: 0938-1401)
You are protected from balance billing when receiving emergency services or certain services at in-network hospitals or surgical centers, even if providers are out-of-network. This includes emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeons, hospitalists, and intensivists.
You are only responsible for your in-network cost-sharing amounts. Out-of-network providers may not bill you for additional charges unless you provide written consent.
If you believe you have been wrongly billed, you may contact the Tennessee Secretary of State at (615) 741-2286.
For more information, visit the CMS website for patient protections against surprise billing.
Fees, Insurance & Payment
Do you accept insurance?
We do not accept insurance or bill insurance companies directly. Some insurance plans may reimburse therapy costs or apply them toward deductibles.
If requested, we can provide a Superbill for documentation. Please note:
- Reimbursement is not guaranteed
- Insurance companies typically reimburse only fully licensed clinicians
- Diagnostic codes are required on Superbills
What does therapy cost?
We offer a range of session fees based on clinician experience and credentials.
- 45–50 minute sessions: $39–$165
- 90-minute sessions: $65–$235
Occasionally, sessions may extend to 60 minutes at no additional charge. Sessions exceeding 60 minutes are billed at a prorated rate.
Each clinician offers a limited number of income-based sliding scale spots. Accepted forms of payment include cash, check, credit or debit card, and Health Savings Accounts. A minimum of 24 hours notice is required to cancel or reschedule appointments.
Clinician Credentials & Supervision
Do you offer supervision services?
Yes. Cadey Phipps is an AAMFT-Approved Supervisor and provides supervision for Master’s-level Marriage and Family Therapists pursuing licensure.
- Group supervision: $25 per hour
- Individual supervision: $100 per hour
At this time, we are not accepting new interns. Interested supervisees may contact Cadey directly at cadey@cadeymft.com
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What does “Marriage and Family Therapy Clinician under supervision” mean?
In Tennessee, clinicians must clearly identify their licensure status. After completing a Master’s degree, Marriage and Family Therapists complete a supervised clinical process before full licensure.
A clinician under supervision has graduated from an accredited program and practices under both their own temporary license and the supervision of Cadey Phipps, LMFT, AAMFT-Approved Supervisor (License #1348).
What does “Marriage and Family Therapy Clinical Intern” mean?
Clinical interns are current Master’s-level students completing supervised clinical hours as part of their graduate program. Interns practice under supervision from both their academic program and Cadey Phipps, LMFT.
Interns cannot legally use the title “therapist” until licensed but provide ethical, supervised care.
What is the difference between an MFT and an Identity Doula, Healing Practitioner, or Coach?
All clinicians at the Center for Authentic Growth hold accredited Master’s degrees in Marriage and Family Therapy and follow professional ethical standards and confidentiality laws.
Licensed and pre-licensed MFTs are bound by state laws and licensing regulations. Identity Doulas, Healing Practitioners, and Coaches are not governed by the same legal frameworks, which allows them to provide certain types of gender-affirming care more flexibly, particularly for minors or clients across state or international boundaries.
All providers prioritize ethical care, consultation, and ongoing education.
Clinician Credentials & Supervision
What is Internal Family Systems (IFS)?
IFS is a therapeutic model that understands the mind as made up of different “parts,” all organized around a core Self characterized by curiosity, compassion, and calm. Therapy helps clients understand and unburden parts that carry pain, anxiety, or protective roles, allowing greater balance and self-leadership.
What does “Marriage and Family Therapy Clinician under supervision” mean?
In Tennessee, clinicians must clearly identify their licensure status. After completing a Master’s degree, Marriage and Family Therapists complete a supervised clinical process before full licensure.
A clinician under supervision has graduated from an accredited program and practices under both their own temporary license and the supervision of Cadey Phipps, LMFT, AAMFT-Approved Supervisor (License #1348).
What is Brainspotting?
Brainspotting is a body-based therapy that helps access deeper emotional processing beyond cognitive awareness. By focusing attention on specific visual points, the brain and nervous system are able to process unresolved experiences and trauma.
What is EMDR?
EMDR is an evidence-based therapy used to treat trauma and distressing experiences through bilateral stimulation. Research supports EMDR for trauma, anxiety, depression, OCD, chronic pain, and more.
What is Imago Therapy?
Imago is a couples therapy approach that views conflict as an opportunity for growth and healing. The Imago Dialogue helps partners build understanding, empathy, and connection while addressing relational wounds.
What is expressive or art therapy?
Expressive and art therapy uses creative processes alongside psychological theory to support healing and self-expression within a therapeutic relationship.

